Dear customer, we offer a free refund for our CVG Shape backpacks.
If, for some reason, you did not like our backpack, we will refund you within 30 days from the date of your purchase provided the integrity of the backpack and its box have been preserved and the payment bill was provided. You will receive your money back in full. Our company reserves the right to ask you to confirm your identity when making a Free Refund.
In case of the free refund option, the delivery of the backpack to our office is done by the buyer.